How do I update existing users information?

To update users information, including teams, locations, languages etc.

Upload a CSV to update users

  • Click the plus icon in the navigation bar and click 'people'
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  • Select 'Many users'
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  • Upload your CSV with the users that you want to update, make sure to include a minimum of name and email so that the system can update those users
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  • Match the columns to our labels. For example if you have labelled a column 'Offices' match it to our 'Locations' label.
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  • Select your settings, this is where you will want to select 'replace/overwrite existing user data' if it is a data change or leave as 'Do not change existing data, add only new information' if you are just adding information
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  • Click 'Import' this will begin running through the CSV and updating the users.
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  • You're done! We recommend you double checking the data by either viewing the people logs or searching for one of the updated users.